Privacy Policy
Last updated: October 26, 2026
Senior Care Direct (“Senior Care Direct,” “we,” “us”) is an independent insurance agency that helps people with Medicare and final expense insurance. This policy explains what information we collect through scdmedicare.com and over the phone, how we use it, and the choices you have.
Information we collect
- Information you give us. When you request a call, we collect your name, phone number, ZIP code, and, if you choose, your email address and year of birth. We also record what you need help with, the best time to call, and your consent to be contacted.
- Information you share with an agent. When you speak with one of our licensed agents, you may share details such as your Medicare number, doctors, prescriptions, health information and beneficiaries so we can compare plans or help you apply.
- Information collected automatically. When you visit our site, our hosting provider records technical details such as your IP address, browser type and the pages you visit. We use this to keep the site secure and working.
How we use your information
- To contact you about the Medicare and final expense options you asked about.
- To compare plans and products, answer your questions, and help you enroll or apply.
- To provide service after you enroll, such as help with billing, coverage or claims questions.
- To keep records of your consent and our communications, as required by law.
- To protect against fraud and to comply with legal and regulatory requirements.
Calls and text messages
If you give us consent, we and our licensed agents may contact you at the phone number you provide, including by calls and texts that may use automated technology or a prerecorded or artificial voice. Your consent is not a condition of purchase. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and you can ask us to stop calling you by telling your agent or calling (888) 418-1454. We will honor your request within a reasonable time.
How we share your information
We do not sell your personal information. We share it only as needed to help you:
- With insurance companies, when you ask us to get a quote or to submit an application or enrollment on your behalf.
- With service providers who help us run our business, such as our website host and phone systems. They may use your information only to provide services to us.
- When required by law, regulation, subpoena or court order, or to protect the rights and safety of our clients and our business.
Mobile phone numbers and text messaging consent are not shared with third parties for their own marketing purposes.
Health information
Health information you share while comparing plans or applying for coverage is used only to help you with your insurance. Some of this information may also be protected by federal and state laws, such as HIPAA, and we handle it as those laws require.
How we protect and keep your information
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as needed to serve you and to meet legal and record-keeping requirements.
Your choices
You can ask us to tell you what personal information we have about you, to correct it, or to delete it where the law allows. You can also ask us to stop contacting you. To make a request, call us or write to us at the address below.
Children
Our services are for adults. We do not knowingly collect information from children under 18.
Links to other websites
Our site may link to other websites, such as Medicare.gov or insurance company sites. We are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Senior Care Direct, 1855 Griffin Road, Suite A410, Dania Beach, Florida 33004 · (888) 418-1454 (TTY 711)